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People Love You: The Real Secret to Delivering Legendary Customer Experiences - Jeb Blount 1st edition
Jeb Blount
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People Love You: The Real Secret to Delivering Legendary Customer Experiences - Jeb Blount 1st edition
Jeb Blount
What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember.
181 pages
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | January 25, 2013 |
| ISBN13 | 9781118433249 |
| Publishers | John Wiley & Sons Inc |
| Pages | 192 |
| Dimensions | 143 × 223 × 18 mm · 376 g |
| Language | English |
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