The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively - Ivaylo Yorgov - Books - Taylor & Francis Ltd - 9781032313443 - November 11, 2022
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The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively

Ivaylo Yorgov

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The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively

A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.

184 pages

Media Books     Hardcover Book   (Book with hard spine and cover)
Released November 11, 2022
ISBN13 9781032313443
Publishers Taylor & Francis Ltd
Pages 136
Dimensions 236 × 158 × 14 mm   ·   320 g
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