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Thinking in Services: Encoding and Expressing Strategy through Design
Majid Iqbal
Thinking in Services: Encoding and Expressing Strategy through Design
Majid Iqbal
We think we know services — not a day goes by without using them — until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been `designed’, the qualities of their designs are more important than ever, given how much more we depend on them.
296 pages
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | October 11, 2018 |
ISBN13 | 9789063694890 |
Publishers | BIS Publishers B.V. |
Pages | 296 |
Dimensions | 230 × 172 × 18 mm · 592 g |
Language | English |