Lean CX: How to Differentiate at Low Cost and Least Risk

Robert Dew

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280 pages, 60 short cases studies in boxed text; 21 Tables, black and white; 48 Illustrations, black

Media	Books Hardcover Book (Book with hard spine and cover)
Released	April 6, 2021
ISBN13	9783110683684
Publishers	De Gruyter
Pages	238
Dimensions	254 × 179 × 19 mm · 536 g
Language	German