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Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict - Conflict Communication Series
Bill Eddy
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Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict - Conflict Communication Series
Bill Eddy
160 pages, No
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | October 7, 2021 |
| ISBN13 | 9781950057207 |
| Publishers | HCI Press |
| Pages | 160 |
| Dimensions | 214 × 140 × 12 mm · 200 g |
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