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Customer Service Pocketbook: 3rd Edition: Customer Service Pocketbook: 3rd Edition 2 Revised edition
Newby, Sean McManus & Tony
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Customer Service Pocketbook: 3rd Edition: Customer Service Pocketbook: 3rd Edition 2 Revised edition
Newby, Sean McManus & Tony
The new, 3rd edition of the Customer Service Pocketbook will be published in October 2013. The book is for everyone who contributes, directly or indirectly, to giving the customer excellent service. It has been fully revised to reflect the challenges of responding to customers' needs via a variety of different channels including social media.
112 pages
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | October 1, 2013 |
| ISBN13 | 9781906610555 |
| Publishers | Management Pocketbooks |
| Pages | 128 |
| Dimensions | 180 × 109 × 6 mm · 114 g |
See all of Newby, Sean McManus & Tony ( e.g. Paperback Book )