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The Human Touch: Personal skills for professional success
Philippa Thomas
The Human Touch: Personal skills for professional success
Philippa Thomas
Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
256 pages, Illustrations
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | December 13, 2012 |
ISBN13 | 9781906124915 |
Publishers | BCS Learning & Development Limited |
Pages | 256 |
Dimensions | 171 × 244 × 14 mm · 454 g |
See all of Philippa Thomas ( e.g. Paperback Book )