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Active Operations Management: The playbook for service operations in the agile age
Neil Bentley
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Active Operations Management: The playbook for service operations in the agile age
Neil Bentley
Practiced by tens of thousands of people across more than 40 countries, Active Operations Management (AOM) is one of the most successful methods for managing performance in service operations. Now the people who developed the method tell you exactly how you can do it for yourself.
Around 50 illustrations - mostly 1/4 or 1/2 page. A lot of these are data tables but there are other
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | January 19, 2021 |
| ISBN13 | 9781788602310 |
| Publishers | Practical Inspiration Publishing |
| Pages | 256 |
| Dimensions | 235 × 157 × 24 mm · 410 g |
See all of Neil Bentley ( e.g. Paperback Book )