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The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations
Robert L. Cross
The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations
Robert L. Cross
Helps managers discover how employees communicate and collaborate to get work done. This work also helps them identify ways they can influence these social networks to improve performance and innovation. It shows managers how to conduct a social network analysis of their organization. It is based on the study of sixty informal employee networks.
240 pages, Illustrations
Media | Books Hardcover Book (Book with hard spine and cover) |
Released | June 2, 2004 |
ISBN13 | 9781591392705 |
Publishers | Harvard Business Review Press |
Pages | 240 |
Dimensions | 163 × 240 × 23 mm · 512 g |
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