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Managing Customer Trust, Satisfaction, and Loyalty Through Information Communication Technologies 1st edition
Riyad Eid
Managing Customer Trust, Satisfaction, and Loyalty Through Information Communication Technologies 1st edition
Riyad Eid
Due to the growth of internet and mobile applications, relationship marketing continues to evolve as technology offers more collaborative and social communication opportunities. Managing Customer Trust, Satisfaction, and Loyalty through Information Communication highlights technologys involvement with business processes in different sectors and industries while identifying marketing activities that are affected by its usage. This reference is a vital source for organizational managers, executives, professionals as well as academics and students interested in this constant changing field.
Media | Books Hardcover Book (Book with hard spine and cover) |
Released | March 31, 2013 |
ISBN13 | 9781466636316 |
Publishers | IGI Global |
Pages | 427 |
Dimensions | 24 × 216 × 280 mm · 1.20 kg |
Language | English |
Contributor | Riyad Eid |