The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World - Fred Reichheld - Books - Harvard Business Review Press - 9781422173350 - September 1, 2011
In case cover and title do not match, the title is correct

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World Revised and Expanded edition

Fred Reichheld

Price
$ 30.99

Ordered from remote warehouse

Expected delivery Jul 18 - 29

Our customers say:

14-day return policy in accordance with European consumer protection law
Top ranking on Trustpilot
Add to your iMusic wish list

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World Revised and Expanded edition

Reveals the question most critical to your company's future: 'Would you recommend us to a friend?'. This title provides a blueprint for long-term growth and success.

224 pages, Illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released September 1, 2011
ISBN13 9781422173350
Publishers Harvard Business Review Press
Pages 304
Dimensions 163 × 233 × 25 mm   ·   536 g
Language English  
Show all

More by Fred Reichheld

Others have also bought

See all of Fred Reichheld ( e.g. CD , Hardcover Book , Audiobook (CD) and MP3-CD )