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Customer Relationship Management: The Foundation of Contemporary Marketing Strategy 2nd edition
Baran, Roger J. (DePaul University, USA)
Customer Relationship Management: The Foundation of Contemporary Marketing Strategy 2nd edition
Baran, Roger J. (DePaul University, USA)
This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important, aspect of marketing strategy.
456 pages, 52 colour illustrations, 40 colour tables, 52 colour line drawings
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | December 15, 2016 |
ISBN13 | 9781138919525 |
Publishers | Taylor & Francis Ltd |
Pages | 450 |
Dimensions | 203 × 254 × 20 mm · 1.07 kg |
Language | English |
See all of Baran, Roger J. (DePaul University, USA) ( e.g. Hardcover Book and Paperback Book )