Advanced Outsourcing Practice: Rethinking ITO, BPO and Cloud Services - Technology, Work and Globalization - Lacity, Mary C, Professor - Books - Palgrave Macmillan - 9781137005571 - May 22, 2012
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Advanced Outsourcing Practice: Rethinking ITO, BPO and Cloud Services - Technology, Work and Globalization

Lacity, Mary C, Professor

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Advanced Outsourcing Practice: Rethinking ITO, BPO and Cloud Services - Technology, Work and Globalization

A rich database of over 2,200 outsourcing arrangements, studied across sectors and geographies, and over time, from inception, through contract signing, to outcomes. This book has unparalleled insight into the robust practices that have been proven effective time and again.


288 pages, 22 black & white tables, 18 diagrames, 4 graphs

Media Books     Hardcover Book   (Book with hard spine and cover)
Released May 22, 2012
ISBN13 9781137005571
Publishers Palgrave Macmillan
Pages 251
Dimensions 164 × 240 × 21 mm   ·   566 g
Language English  
Editor Lacity, Mary C.
Editor Willcocks, Leslie P.