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Are You Being Served?: New Tools for Measuring Service Delivery
Samia Amin
Are You Being Served?: New Tools for Measuring Service Delivery
Samia Amin
Marc Notes: Includes bibliographical references and index. Publisher Marketing: Presents tools and techniques for measuring service delivery in health and education and people's experiences from the field in deploying these methods. This work provides an introduction of the different methodological tools available for evaluating the performance of the health and education sectors. Review Citations: Scitech Book News 06/01/2008 pg. 79 (EAN 9780821371855, Paperback)
Media | Books Paperback Book (Book with soft cover and glued back) |
Released | December 27, 2007 |
ISBN13 | 9780821371855 |
Publishers | World Bank Publications |
Pages | 340 |
Dimensions | 154 × 228 × 23 mm · 603 g |