The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More! - Marsha Collier - Books - John Wiley & Sons Inc - 9780470637708 - January 4, 2011
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The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More!

Marsha Collier

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The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More!

Make your online customers happy and create new ones with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives.

252 pages, Illustrations

Media Books     Hardcover Book   (Book with hard spine and cover)
Released January 4, 2011
ISBN13 9780470637708
Publishers John Wiley & Sons Inc
Pages 258
Dimensions 160 × 231 × 25 mm   ·   435 g
Language English  
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