Workscripts: Perfect Phrases for High-Stakes Conversations

Stephen M. Pollan

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Workscripts: Perfect Phrases for High-Stakes Conversations

What to say in today's toughest workplace situations Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed.

242 pages, Illustrations

Media	Books Paperback Book (Book with soft cover and glued back)
Released	January 11, 2011
ISBN13	9780470633243
Publishers	John Wiley & Sons Inc
Pages	256
Dimensions	156 × 234 × 18 mm · 386 g

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