Outside-In Marketing: Using Big Data to Guide your Content Marketing - IBM Press 1st edition

Marketing has always been about "me": my brand, my product, my company. It's "inside out." Digital marketing should be radically different. It should start with your customers and prospects. What do they need? What do they care about? What will they volunteer to spend their precious time with?

That's Outside-In Marketing. It's harder -- but it works.

Your #1 challenge: what content to provide? You're up against new gatekeepers. Google decides when your message gets shown. Facebook decides when it hits someone's stream. Above all, your customers decide whether and when they'll hear, read, watch, or share it.

Big Data tools can help you consistently choose the right content. In Outside-in Marketing , two world-class practitioners help youuse Big Data to create powerfully effective content market strategies. IBM's James Mathewson and Biznology's Mike Moran reveal how to use Big Data to unlock unprecedented customer insight, and create content customers truly want to consume.

You'll learn how to infuse search and social media customer data into everything you do, from product development through market research, branding, and messaging. You'll discover how Google and Facebook are using Big Data to decide whether your message will ever appear -- and you'll learn how to anticipate their every move. Mathewson and Moran show how to systematically measure which content is working and which isn't, and quickly optimize your efforts accordingly. The result is the holy grail of marketing: an experience your customers value, even welcome? an experience that builds relationships, brands, and profitable sales.